Privacy Policy

This Privacy Policy explains how Xsure collects, uses, stores and protects personal information submitted through this website when you contact us about products, distribution, OEM/ODM projects or other business matters.

This website is operated by Suzhou Suishanhai Technology Co., Ltd.

Information We Collect

We may collect information that you choose to provide when you contact us, submit an enquiry or communicate with us through this website.

This information may include:

• your name;
• business email address;
• company name;
• phone number or WhatsApp contact;
• country, region or target market;
• product interests;
• requested quantities;
• OEM/ODM or customization requirements;
• project details;
• any other information you voluntarily include in your message.

We may also receive limited technical information necessary for the website to function, such as browser type, device information, IP address, security logs or basic website interaction data, depending on the website services and technologies in use.

How We Use Information

We may use the information you provide to:

• respond to product and business enquiries;
• understand your product, distribution or OEM/ODM requirements;
• prepare quotations or provide relevant product information;
• communicate about samples, packaging, specifications, quantities, delivery or customization;
• continue business communications requested by you;
• support customer service and project coordination;
• maintain appropriate business and communication records;
• protect the website against misuse, fraud or security risks;
• comply with applicable legal, regulatory or contractual obligations.

We only use personal information for legitimate business purposes connected with your enquiry, our website operation or our business relationship with you.

Business Communications

If you contact Xsure about products, distribution, OEM/ODM projects or other cooperation, we may use your contact details to continue that business conversation.

We do not intend to send unrelated promotional communications without an appropriate basis.

Where required, you may ask us to stop non-essential marketing communications at any time.

Information Sharing

We do not sell personal information.

Personal information may be shared only where reasonably necessary with service providers or business partners that support website operation or communication, such as:

• website hosting providers;
• email and communication service providers;
• website security providers;
• technical support providers;
• customer enquiry or business communication systems;
• logistics, production or project-related service providers where necessary for a specific business request.

Such parties should receive information only to the extent reasonably necessary to perform the relevant service or support your enquiry.

We may also disclose information where required by applicable law, regulation, legal process or competent authorities.

International Communications and Data Handling

Because Xsure works with international customers, distributors and business partners, information submitted through this website may be accessed, processed or communicated across different countries or regions where necessary to respond to your enquiry or support a business project.

Where applicable, we take reasonable steps to handle such information in accordance with relevant legal and contractual requirements.

Retention

We retain enquiry and business communication information only for as long as reasonably necessary for purposes such as:

• responding to and managing your enquiry;
• maintaining ongoing business communications;
• quotation and project follow-up;
• customer service;
• internal record keeping;
• legal, tax, accounting or compliance obligations;
• resolving disputes or protecting legitimate business interests.

Retention periods may vary depending on the nature of the enquiry, project or applicable requirements.

Security

We use reasonable administrative, technical and organizational measures to help protect information against unauthorized access, disclosure, alteration, loss or misuse.

However, no website, email system or online transmission method can be guaranteed to be completely secure.

You should avoid sending highly sensitive or confidential information through website forms unless it is necessary for the business enquiry.

Cookies and Similar Technologies

The website may use necessary cookies, local storage or similar technologies to support security, navigation, forms and other essential website functions.

If optional analytics, marketing or other tracking technologies are introduced, relevant notices and consent controls may be added where required.

For more information, please review our Cookie Policy.

Third-Party Services

The website may use or link to third-party services, including hosting providers, map services, communication tools, social media platforms or other external services.

These third parties may process information under their own privacy policies and practices.

Xsure is not responsible for the privacy practices of independent third-party websites or services.

Your Choices and Rights

Depending on applicable law, you may have the right to request that we:

• confirm whether we hold personal information about you;
• correct inaccurate or incomplete information;
• delete information that is no longer required;
• restrict or object to certain processing;
• provide information about how your data is handled;
• stop non-essential marketing communications.

Some requests may be subject to applicable legal, regulatory, contractual or record-keeping requirements.

To make a privacy-related request, please contact us using the details below.

Children’s Privacy

This website is intended primarily for business visitors, distributors, retailers, partners and adult consumers seeking product information.

We do not knowingly collect personal information from children through business enquiry forms.

If you believe that a child has submitted personal information to us without appropriate authorization, please contact us so that we can review and address the matter.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• website functions;
• products or services;
• communication methods;
• technology providers;
• business operations;
• applicable privacy or data protection requirements.

The latest version published on this website will apply from the stated update date.

Contact

For privacy questions, requests or concerns, please contact:

Suzhou Suishanhai Technology Co., Ltd.
Room 809, Building 1, Global Wealth Plaza, No. 88 Suhui Road, Suzhou Industrial Park, Suzhou Area of China (Jiangsu) Pilot Free Trade Zone, Jiangsu, China

Email: tina@pawsensa.com
Phone / WhatsApp: +86 136 5621 3535

Last updated: August 20, 2026.